Some profile fields can be edited, while verified identity and contact fields may be locked. Updating a profile field is not the same as changing the legal owner of a brokerage account.
Before you start
Sign in to your own account and have the correct details ready.
01Open My Account
Go to Settings and open My Account. In the mobile app, open Personal Information to review the available profile fields. Read the currently saved information and identify the specific detail you need to change before editing anything.
02Edit the available fields
Change only fields that the screen allows you to edit. Check spelling and formatting, then use the save control. Do not enter identity changes into an unrelated editable field.
03Verify the saved information
Reopen the details and confirm that your change was saved. For a locked email, legal identity, address, or other verified detail, contact support for the appropriate process.
Keep in mind
Do not create a second profile to work around a locked field. Support may need additional verification before a change can be made.
Need help with your account? support@asalinvest.com