Asal Invest
Support

Frequently asked questions

Find answers about onboarding, banking, trading, Shariah screening, portfolios, and baskets.

Account & Onboarding

How do I open a brokerage account?

Go to Account, then Open Account, and complete the KYC process. You will verify your identity and provide personal information. Most reviews take 1-2 business days.

Why is my account still pending?

Account reviews usually take 1-2 business days. If it has been longer, contact support and the team can review the status.

How do I update my personal information?

Open My Account, then edit your personal information. Email is locked for security, while name and phone details can be updated.

Banking & Transfers

How do I link my bank account?

Open Banking and choose Link Bank Account. Asal uses Plaid to securely connect your bank and brokerage funding relationship.

How long do deposits take?

ACH deposits typically take 2-5 business days to settle. Status updates appear in Transactions.

Are transfers free?

Deposits and withdrawals are free. Any brokerage or trade-related fees are disclosed during order review.

Trading & Orders

What order types are supported?

The platform supports common order flows such as market and limit orders, with more controls available during order review.

What are market hours?

U.S. markets are generally open Monday-Friday, 9:30 AM to 4:00 PM Eastern Time, excluding market holidays.

Can I trade fractional shares?

Yes. You can enter a dollar amount and Asal will calculate the fractional share quantity when supported.

Halal & Shariah Compliance

How are stocks screened?

Asal screens stocks based on business activity and financial ratios using the AAOIFI methodology.

What does the halal filter do?

When enabled, search results prioritize Shariah-compliant stocks and keep non-compliant content out of the default flow.

Portfolios & Baskets

What is a basket?

A basket is a curated group of Halal-screened stocks built around a theme or strategy.

Can I customize a basket?

Custom basket building is planned. Current baskets are curated and pre-built.

Disclaimer

The information and tools provided through this application are offered by Asal Invest LLC, an investment adviser registered with the U.S. Securities and Exchange Commission (“SEC”). Registration with the SEC does not imply a certain level of skill or training. This application is provided for informational and educational purposes only and does not constitute investment advice, a recommendation, or an offer to buy or sell any security. The content made available through this application is general in nature and is not intended to provide advice tailored to the individual circumstances, objectives, financial situation, or needs of any specific investor. Any investment strategies, asset allocations, model portfolios, projections, or examples presented through this application are not guarantees of future performance.