Identity verification

Checking your verification status

Find out whether your application is in review or needs more information.

Asal Admin1 min read

The status screen is the place to check what your application needs next. Approval, review, and requests for additional information are different states.

Before you start

Sign in to the same profile used to submit your account-opening application.

01Open your verification status

Return to the identity-verification area of your account. Read the current status and any accompanying explanation.

Asal Invest app: Verification status overview
Verification status overview

02Complete the requested action

If more information is requested, follow the displayed action to provide it. If the application is still under review, do not start a duplicate application to try to speed it up.

Asal Invest app: Verification action or review message
Verification action or review message

03Ask for help when needed

If the status includes an error you cannot resolve, contact support with the message and a brief description of the issue. Do not send passwords or verification codes.

Asal Invest app: Verification support option
Verification support option

Keep in mind

Review times depend on the application and any additional checks. This guide does not promise a fixed approval time.

Need help with your account? support@asalinvest.com